Q&A
Q1: Is there a chance my first time making dolls will fail?
A1: Yes, there’s an 80% chance of failure.
Because it’s your first time making dolls, you have absolutely no experience. You’re just making dolls based on personal preference; you have no idea which dolls will become popular, you don’t understand the market, consumers, or sales channels.
Q2: What if the finished mold doesn’t resemble the design?
A2: This shouldn’t happen because during the 3D or hand-carving process, we continuously send buyers photos or videos of the clay model for confirmation. If they’re not satisfied, we revise it again until they are before proceeding to the next step of mold production.
However, we must state beforehand that we do not accept orders from buyers who: (For example, submit a composite image of several photos and request a nose from photo A, eyes from photo B, and lips from photo C; or submit a photo of a 10-year-old girl and request a sculpt of her as a 7-year-old… This kind of sculpting based on personal aesthetic judgment is beyond even the devil’s capabilities, let alone a human.)
Q3: Will the delivery date be continuously delayed?
A3: During peak season, the delivery date may be affected, but we will work overtime to expedite production, so it will not be continuously delayed.
Q4: What if the quality of the bulk order differs significantly from the sample?
A4: You could directly return the goods or file a commercial lawsuit. However, this is unlikely because samples are provided before mass production begins, and mass production only starts after the sample is confirmed. Furthermore, during mass production, buyers are invited to watch videos of the production line in real time to check the quality. If any quality discrepancies are found, production is immediately halted. This prevents losses for the buyer.
Q5: I’ve invested tens of thousands of dollars; is it possible for the supplier to suddenly disappear?
A5: Before cooperating, can you conduct online research or pay Dun & Bradstreet to investigate whether this supplier just opened yesterday, or claims to be a decades-old company? Is it a legitimate business, and does it have a history of bad credit?
Q6: Will my design be leaked?
A6: We will sign an NDA with the buyer, protecting their intellectual property. Besides, a manufacturer that has been in business for 39 years wouldn’t risk its reputation for such a small gain.
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